playexchange

playexchange App support

Contact
+91 3625949400

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. You will no longer need a password or email login, making it a convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal first, then wait for the send OTP option to be available. If the OTP doesn't arrive within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and start playing without any problems. This will ensure you have the most recent version of the app.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app, including linking your Aadhaar card, UPI, and bank account information. This will help facilitate a smooth and secure experience. Saving these details will allow for efficient and accurate verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from your bonus in your gaming account, and it cannot be withdrawn by anyone else. Any winnings earned by playing with the bonus amount can be withdrawn. This means you can access your winnings, but the bonus amount itself remains locked in the account.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal, visit the settings and review your transaction history. If the withdrawal request is failing there, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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